Refund Policy
MPA memberships are digital-service subscriptions. You can manage or cancel a recurring subscription through the billing portal; cancellation normally prevents future renewal and does not erase access already paid through the displayed membership date.
Refund requests
If you believe a charge was duplicated, unauthorized, technically unsuccessful, or otherwise requires review, contact help@mypayscale.app promptly with the account email, charge date, and reason. Do not send card numbers or passwords. Requests are reviewed individually and any mandatory consumer rights under applicable law remain unaffected.
Calculation history
Cancellation or a refund does not by itself change the 24-month calculation-history retention described in the Privacy Notice. Valid privacy-rights requests are handled separately under that notice.